Return & Refund Policy
Last Updated: May 2026
Overview
Glow With Asna me hum apne har ek customer ko high-quality aur premium skincare products deliver karne ke liye committed hain. Kyunki humare products personal beauty care category me aate hain, isliye hygiene aur safety reasons ki wajah se hum sabhi orders par general returns ya exchanges accept nahi karte hain. Return ki suvidha sirf vishesh paristhitiyon me hi di jaati hai.
Only Defective or Damaged Returns Allowed
Agar aapko receive hua product Defective (kharab), Damaged (toota hua courier me) hai, ya fir aapko Wrong Product (galat item) deliver ho gaya hai, toh aap bilkul chinta na karein. Aise cases me hum aapka product bina kisi extra charge ke replace ya return karwa kar denge.
Return Eligibility Criteria
Defective product hone par bhi return process karne ke liye niche di gayi sharton ka poora hona zaroori hai:
- Product delivery ke 3 din ke andar aapko humse contact karna hoga.
- Product unused (unopened) hona chahiye aur uski original packaging/box safe honi chahiye.
- Zaroori Note: Courier box open karte waqt ek chhota sa Unboxing Video zaroor bana lein, taaki hum defective product ko asani se verify karke aapka return turant approve kar sakein.
How to Apply for Return (Contact Us)
Agar aapka product defective hai, toh aapko naya return process shuru karne ke liye direct humari support team se contact karna hoga. Aap niche diye gaye tarike se apply kar sakte hain:
Refunds (If Applicable)
Agar koi product out of stock hota hai aur hum aapko replacement nahi bhej paate, toh us case me aapka poora amount aapke original payment method (UPI/Bank Account) me 5-7 working days ke andar refund kar diya jayega.